Its always important to keep an eye on the details of your processes. This is especially important when changes are requested or issues have been detected.
David Ayiku found this very important after a recent incident. A client was reviewing data for past customer activity. Some of the customer information was missing.
During the review we noted that the client had asked that a filter be created to exclude customer information from searches if the customer had not been active in their system within the past 18 months.
Sadly the developer slipped the logic into the code and no further notes were made.
It only took us 4-5 hours to determine why this was happening.
Once we found the logic excluding the customer information, we were then able to approach the client and have him make a decision on the next steps.
Needless to say, reviewing the details was great in this instance by not only helping us determine the issue but also we were able to gather additional information on the process.
Dave Ayiku Vidaz Consulting LLC Excellent service
Showing posts with label analyst. Show all posts
Showing posts with label analyst. Show all posts
Thursday, November 3, 2016
Tuesday, January 26, 2016
David Ayiku Vidaz Consulting LLC
With
a focus on business value, David Ayiku Vidaz Consulting has been able to provide clients
with the full spectrum of services by paying attention to details during
planning & implementation and post production roll out support.
From
the initial discussion of a simple concept, through the planning phases, final
implementation and post production roll out, the team at Vidaz focuses on
customer needs that return true value both in the long and short term.
David
Ayiku, President and owner of Vidaz comes from a background of software design
and implementation. With over 20 years in the industry, he is able to find
modern technology solutions that will meet the needs of customers.
He
also has extensive experience with project management, thus ensuring that he
maintains focus on client needs while working within established budget limits.
Labels:
analyst,
Business,
Consulting LLC,
Dave Ayiku,
Davidayiku,
Vidaz
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